Capstone Controls provides Building Management System (BMS) and HVAC controls support, including SMS notifications for system status, equipment alarms, and operational alerts. This page contains our SMS Terms and Conditions and Privacy Policy for compliance and transparency purposes.

SMS Terms and Conditions

Last Updated: May 2026

Program Description

Capstone Controls sends SMS notifications related to Building Management Systems, HVAC controls, equipment alarms, system status updates, and operational alerts.


Consent

By providing your mobile phone number and opting in, you agree to receive SMS messages from Capstone Controls related to your Building Management System and HVAC equipment notifications. Consent is not required as a condition of any purchase.


Message Frequency

Message frequency may vary based on system activity, alarm conditions, and service needs.


Message and Data Rates

Message and data rates may apply. Contact your carrier for details.


How to Opt Out

You may opt out at any time by replying STOP to any message.

To stop receiving messages, reply STOP to any SMS from Capstone Controls.

How to Get Help

Reply HELP to any message for assistance, or contact us directly:

controls@capstonemechanical.com
254.399.8090


Privacy of Mobile Numbers

Mobile phone numbers collected for SMS alerts are used only for Building Management System notifications and related support. Mobile opt-in data and consent are not shared with third parties for marketing or promotional purposes.


Supported Carriers

SMS delivery depends on mobile carrier and network availability. Capstone Controls is not responsible for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.


Changes to These Terms

Capstone Controls may update these SMS Terms from time to time. Updates will be posted on this page.

Privacy Policy

Last Updated: May 2026

Information We Collect

Capstone Controls may collect customer name, company name, email address, phone number, building information, service details, and SMS opt-in information when provided by the customer.


How We Use Your Information

Information is used to provide HVAC controls service, send Building Management System alerts, respond to support requests, coordinate service work, and communicate about system operation.


SMS Privacy

Mobile phone numbers collected for SMS alerts are used only for system alerts, operational notifications, and related support.

Mobile opt-in data and consent information are never shared with third parties for marketing or promotional purposes.

No Selling of Personal Information

Capstone Controls does not sell or rent personal information.


SMS Sharing Disclosure

Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.


Service Providers

Capstone Controls may use trusted service providers to help deliver SMS messages, host systems, or support operations, but only as needed to provide the service.


Data Security

Reasonable measures are used to protect customer information.


Data Retention

Information is retained only as long as needed for business, service, legal, or compliance purposes.


Your Choices

You can opt out of SMS messages by replying STOP. Reply HELP for assistance. Contact us to update or correct your information.


Contact

Capstone Controls
A division of Capstone Mechanical

controls@capstonemechanical.com
254.399.8090

You may also view Premistar's privacy policy at:
https://premistar.com/privacy-policy/

Contact

Questions about your service, SMS notifications, or this policy? Reach out to our team.

Phone
254.399.8090
Company
Capstone Controls
A division of Capstone Mechanical